PROTECT Your Profits
In today's ever-changing regulatory climate, it's imperative that companies have a focused and deliberate program to manage risk and maintain compliance. Nationwide Support Services has invested in the most comprehensive risk management program in the industry and created a comprehensive set of policies, certifications and systems designed so that your company can operate with the highest level of compliance possible.

Compliance

100% Call Monitoring and Recording: We record and archive 100% of our consumer communications to ensure total compliance in all areas of enrollment, disclosure and negotiation.

In-House Legal Counsel: To maintain the highest level of legal compliance, Nationwide maintains in-house counsel. Our legal team reviews all consumer communication programs and responds to any Better Business Bureau (BBB) or Attorneys General inquiries in a timely, accurate and efficient manner.

Highest Performance Standards

BSI Certification: Since its foundation in 1901, the British Standards Institute (BSI) has grown into the world’s leading provider of training, certification, information and knowledge on standards, regulatory approval and business improvement. With a globally-recognized reputation for independence, integrity and innovation, BSI provides a nationally-recognized certification and training program designed to deliver best practices in the debt settlement industry.

TASC Debt Settlement Company of the Year: Every day we strive not just to be good, but to be the best at what we do for our partners and their clients. We're proud to have been recognized as the Debt Settlement Company of the Year by The Association of Settlement Companies (TASC).

Data Security

Payment Card Industry-Data Security Standards (PCI/DSS): We maintain our client's data in the most secure and private manner possible. To demonstrate this, we're undergoing a PCI level 1 data security audit to verify that our client's private information is stored in a manner consistent with the PCI/DSS Council's requirements.

SAS 70 Type II Audited Data Hosting Environment: To further demonstrate our commitment to data security and integrity, Nationwide hosts all of our mission-critical applications and software systems in a SAS 70 Type II Audited data center that delivers the highest level of physical and network security available.