Comprehensive Client ServicesNationwide fully supports all of the needs of the consumer seeking to settle debts. As an DSC, you focus solely on front end of the business. You market and sell the client providing all of the necessary information about the debt settlement process. Once you have provided a complete file to us, we fully service and support that client. This includes:
- A review of the program and process
- Setup of a private online account for 24/7 access and support
- Introductory debt-coaching session explaining how to make the process easy
- Review of debts and the development of a proposed settlement plan
- Electronic and print-based welcome packets reviewing program elements
- Ongoing account manager access for support questions and answers
- Periodic, scheduled coaching and progress report phone calls
Comprehensive Debt Settlement Center (DSC) ) Support
As a Nationwide Support Services DSC, you receive client support AND business development assistance. This includes the following:
- Training sessions about running an efficient and legal debt settlement center
- Business owner goal and coaching assistance for new startups
- Employee training and support
- Online education programs
- Testing modules for industry knowledge proficiency
- Periodic online web training conferences
- Electronic business reporting
- DSC support hotline for business questions and answers